Processing time varies depending on the items, as they are all handmade. However, order processing takes 2-4 business days after purchase and payment verification.

After that you will receive an email notification with the shipping tracking number.

If a delivery is attempted and the order is returned to us, we are not responsible for shipping costs.

Please ensure that the address is written correctly on your order as we are not responsible for orders that are returned due to errors in the address.

As a small business, we do not accept exchanges or returns.

If you have a problem with any of our products, please contact us via email at shopessentialsbyjessica@gmail.com.

We offer several payment methods. We accept MBWay, Multibanco Reference, Credit/Debit Card and PayPal.

You can check the measurements in the description of each product.

As soon as orders are placed and paid, processing begins immediately.

If you would like to add another item to your order, please place a new order for that item.

If you wish to change or cancel your order, please send us an email to shopessentialsbyjessica@gmail.com before it is shipped, so that our Essentials Team can offer you more personalized support.

Please direct all your questions to shopessentialsbyjessica@gmail.com. Our Essentials Team will help you. Thank you for your interest and support!